Chad Ng
KEY SKILLS SUMMARY
About me
Visionary Technology Leader & Start-up Founder
Over 20 years of success in IT development, implementation, and systems integration, including 8+ years of empowering people management experience. Currently the Founder of an indie games studio in Singapore, navigating the specialized computer video game market.
A seasoned IT professional with 20 years in systems development and integration, complemented by executive-level leadership experience (Head of IT). Expertise spans strategic technology consultation, robust security/business continuity planning, and developing modern, cross-platform web solutions (.NET Core 8, Nginx). Pioneer in deploying cost-effective Gen AI chat bots leveraging local LLMs and RAG for scalable, resource-light conversational solutions.
Senior Technology Architect & Full-Stack Developer
A seasoned IT professional with 20 years in systems development and integration, complemented by executive-level leadership experience (Head of IT). Specializing in cost-efficient modern application development utilizing .NET Core 8/9, Bootstrap 5, and Nginx on cloud infrastructure (AWS/VULTR/Azure).
Proven capacity to innovate with emerging technologies, particularly in deploying low-resource Generative AI solutions. Expertise includes leveraging small, royalty-free LLMs (e.g., 3B-parameter Llama) and RAG techniques to build highly accessible and cost-effective conversational AI chat bots deployable on standard desktop/laptop hardware. Also the Founder of a Singapore-based indie games studio, driving product development from concept to launch.
Resume
Summary
Chad Ng
Technology leader with 20+ years of experience in IT systems development, integration, and implementation, including 8+ years in executive and people management roles (Head of IT). Founder of a Singapore-based indie games studio, driving products from concept to launch. Expert in cost-efficient modern application development. Innovator in low-resource Generative AI, deploying scalable conversational solutions using local LLMs and RAG on standard hardware.
- Singapore
- North East
Education
Master of Technology in Intelligent Systems
Feb 2019 - Jan 2021
National University of Singapore, ISS
Focused on designing and deploying AI-driven systems. Includes artificial intelligence, machine learning, data analytics, intelligent agents, and system architecture. The course emphasizes practical, real-world applications, enabling graduates to build adaptive, scalable, and intelligent solutions for industries such as software, robotics, IoT, and data-driven technology.
Bachelor of Science in Computing
June 2006 - Jun 2008
University of Portsmouth
Practical, broad-based degree covering essential computing skills, including software development, database management, and networking. It features an optional industry placement year for professional experience. Graduates are versatile Software Developers, Business Analysts, and IT Professionals, prepared for diverse roles across all major sectors.
Diploma in Electrical Engineering
Apr 1988 - Apr 1991
Singapore Polytechnic
Professional Experience
FOUNDER
Mar 2023 – Present
FURRYFAERIEDOG GAMES PTE. LTD. - Sinagpore
- Founded and led a local games studio; spearheaded video game development for PC/Steam and Mobile platforms.
SENIOR MANAGER (Sectoral Systems Development)
June 2021 – Oct 2021
Maritime & Port Authority of Singapore (MPA)
- Tasked to designed and optimized the Big Data stack, ETL data pipeline architecture; developed and maintained Enterprise Architecture and common data models.
HEAD OF INFORMATION TECHNOLOGY
Mar 2023 – Present
SINGEX HOLDINGS PTE LTD - Sinagpore
- Led Digital Transformation; improved IT support efficiency by 150% via new multi-channel web solution; resolved critical security/speed issues in vendor solutions.
Professional Development Leave
Feb 2019 – Jan 2021
National University of Singapore, Institute of Systems Science (NUS ISS)
- Graduate Certificate in Pattern Recognition SystemsSpecialized, postgraduate certificate focuses on teaching Machine Learning and Deep Learning algorithms for identifying patterns in data. It targets professionals seeking to design and implement intelligent systems, covering topics like classification and sensing.
- Graduate Certificate in Intelligent Reasoning SystemsSpecialized postgraduate certificate teaches how to build intelligent systems (like IBM Watson or Alexa) that solve problems using computational reasoning and knowledge discovery from data. It covers core AI techniques, including search, optimisation, and constraint satisfaction, equipping professionals to design hybrid reasoning systems for real-world decision support.
- Graduate Certificate in Intelligent SensingFocuses on designing systems that capture and interpret diverse data streams from sensors. It covers signal processing, sensor fusion, and using AI/ML to derive meaning from complex inputs. The program equips professionals to build intelligent sensing solutions for fields like smart cities, IoT, and industrial monitoring.
- Graduate Certificate in Intelligent Robotic SystemsFocuses on the design and programming of autonomous robotic systems. It includes robot kinematics, motion planning, control systems, and integrating perception (vision/sensing) with action. The curriculum focuses on building truly intelligent robots for manufacturing, logistics, and service applications.
SENIOR MANAGER, IT APPLICATIONS
May 2010 - July 2018
WILLIAMS SONOMA (S) PTE LTD
- Achieved over USD $20 Million in cost savings (2013-2018) by setting up an efficient in-house development team and driving tech upgrades that increased efficiency by >90%. Delivered major platforms: Product Quality Assurance (PQA) System (saved USD $20-30M in 2014) and WSGO Global Connect Desk (centralized platform for APAC offices). Improved vendor performance visibility by 5-8% annually via the Global Vendor Scorecard.
IT MANAGER
Oct 2007 - May 2009
MEDITERRANEAN SHIPPING COMPANY SEA (S) PTE LTD
- Automated manual management reports, saving significant time and effort. Revamped IT infrastructure, including implementing a new Oracle database server and storage for the AFSYS system.
IT MANAGER
May 2002 - Jul 2007
G3 WORLDWIDE ASPAC PTE LTD
- Increased SingPost mail delivery efficiency by over 100% by re-architecting and deploying a 24/7 mission-critical mail dispatch system. Built and led an in-house IT team that developed customized warehousing solutions, securing major client contracts (Blackwell, John Wiley).
Portfolio
- All
- Video Games
- AI Chat Bot
- Deep Learning Projects
- Modern Web Projects
Objection Detection and Segmentation using Mask Region Convolutional Neural Networks
This project demonstrates using Mask R-CNN for object detection and segmentation on a 400-image dataset with two classes. It showcases deep learning techniques (Keras/TensorFlow) and transfer learning for instance segmentation, implemented in Python using Google Colab.
Elderly Support Assistant using Convolutional Neural Networks
This project aims to provide early accident detection for the elderly by using smartphone accelerometer and gyroscope data as input. It develops a technology to learn and identify common human activities, specifically detecting falls or accidents when the user is unable to seek help.
Frequently Asked Questions
1. Tell me about your background. What are your core technical strengths, and what kind of leadership roles have you held?
I've spent over 20 years succeeding in IT development, implementation, and systems integration. My core technical strength is as a Senior Technology Architect and Full-Stack Developer, specializing in modern cross-platform solutions using technologies like .NET Core 8/9, Fontend frameworks, and cloud solutions. On the leadership side, I have served as a Head of IT (executive-level leadership) and have over 8 years of empowering people management experience, focused on building high-performing teams.
2. AI is a hot topic. How have you specifically utilized Generative AI to deliver practical, cost-saving solutions?
I'm proud to have pioneered cost-effective conversational AI solutions. Instead of relying on massive, expensive models, I specialize in deploying resource-light Gen AI chat bots using local, small, royalty-free LLMs (like a 3B-parameter Llama) combined with Retrieval-Augmented Generation (RAG). This approach makes advanced AI highly accessible and cost-effective, allowing deployment on standard hardware without high cloud resource fees.
3. Could you highlight some of the most impactful systems you've architected or modernized in your career?
Certainly. At Williams Sonoma, I designed and implemented a consolidated private cloud web platform for enterprise-wide reporting and architected a hybrid cloud/tablet Product Quality Assurance (PQA) solution that supported over 300 QA staff regionally. Separately, while at G3 Worldwide, I led the complete, ground-up modernization of a 10-year-old, mission-critical mail dispatch system for the SingPost Center.
4. How do you approach cloud infrastructure, and what is your strategy for cost-efficient application deployment?
My strategy revolves around efficiency. I am skilled in managing Cloud Infrastructure (AWS/Azure/VULTR), and I specialize in Cost-Effective Solution Development. I deploy Web and Server Side solutions using .NET Core 8/9 applications, open-source solutions, linux servers, or cloud solutions; always focusing on optimizing resource consumption to ensure applications are both high-performing and resource-light.
5. Besides your IT career, I see you are a Start-up Founder. What is your role in the indie
Yes, I am currently the Founder of an indie games studio based in Singapore. I drive the business from the ground up, navigating the specialized computer video game market and leading the entire product life cycle—from concept and technical development to product launch.
Suriani Norahim
Associate Director – HAYS Life Sciences
Chad is an experienced and proactive technology leader and professional, known for his approachable nature and inclusiveness. He possesses exceptional listening and understanding skills and exhibits a composed demeanor, reflecting his maturity.
Val Sin
Regional QA Director - Williams-Sonoma Singapore
It is my pleasure to recommend Chad Ng for his future endeavor with any organization or institution. I have known Chad for two years during which time he worked as a IT Applications, Senior Manager in a Singapore regional hub office for a USD 5 billion revenue US multi-channel home furnishing specialty retailer, sourcing hundreds of thousands of products from babies' garments to Rosewood furniture in more than 7 asian countries and supplying to US and global consumer markets. Chad managed a team of programmers in developing databank for statistical analysis and business performance reports, online portal for internal and external users in support of business solutions for board of directors. Chad has demonstrated the ability to handle volume of projects and articulate informatino and ideas in both verbal and written forms, or in creative demonstration, I have also been consistently impressed with Chad's productivity, perseverance and attitude in supporting and prioritzing projects to optimize business operation performances. I would recommend Mr. Ng without reservation, and I am condifent that he will establish productive relationships with his colleagues at all levels and devote himself with a high degree of diligence and enthusiasm.
Mathymukan Jeyakumaran - LMI Group
IT Manager
I had the privilege of working with Chad for three years at Williams-Sonoma. Chad’s ability to handle multiple projects and made a dramatic increase in the productivity level of our company. Chad is probably one of the best managers I’ve ever met in my life and he is a real pleasure to work with. I can thoroughly recommend Chad to you.
Thida Zin Myint - Williams-Sonoma Singapore
Data Analyst
It had been a pleasure of working along with Chad for two years in William-Sonoma. I was particularly impressed by Chad’s capability to manage different projects and the most complicated data processing for William-Sonoma global offices. He is smart, analytic, fast, responsive and a person who is more a mentor to me rather than a boss. I have learnt all that I know of today under his guidance and he has been kind and patient with me during times when I could not live up to his expectations. His patience and willingness to teach have motivated me to do my job the best. As far as leadership is concerned, Chad is one of the best team leaders I have ever met.
Senthil KumarSenthil Kumar
Director, Sales - KGiSL
I knew Chad 1 year at Williams-Sonoma, he is a multitasking person and good team player, he mentors his team and guide them to learn and grow. He is dedicated to his work in meeting his deadline. I work closely with him in assisting him to find a team member for his project, He was very friendly and cooperative in closing the roles for him. He cares for his team members even under work pressure.
Jasberg Lai
Director, Category Sourcing
I knew Chad 5 years at Williams Sonoma, he is a team player, he empowers his team member and guide them with care. He meets deadlines when drawn and able to identify problems quickly. I enjoy working with him as he sets himself up as humble and easy to work with. He cares for his team members while under work pressure.